XplorPay surcharging compatible pricing
If you opt in to surcharging in ConnectBooster with XplorPay as the processor, the pricing below will be applied to your account. This pricing model is necessary to ensure compliance with card brand rules and regulations for surcharging as well as providing the most competitive rates available.
Processing rates
| Fee Description | Amount |
|---|---|
| All domestic card transactions (card present and card not present) | 2.99% |
| Per authorization | $0.30 |
| Express merchant funding (next day funding) – standard but optional; if declined, normal funding is 2 business days | 0.03% |
Monthly fees
| Fee Description | Amount |
|---|---|
| Data Guardian | $18.95 |
| Account on File | $5.00 |
Annual fees
| Fee Description | Amount |
|---|---|
| Annual regulatory peporting | $79.95 |
If applicable fees
| Fee Description | Amount |
|---|---|
| Chargeback/retrieval | $20.00/item |
| PCI non-compliance fee (assessed monthly if annual PCI SAQ is not completed) | $39.95/month |
| Empower program non-recertification fee (assessed if attestation is not completed every 6 months) | Up to $49.95/month |
Empower program FAQ: Empower Program FAQ
Terms and conditions: https://xplorpay.com/merchant-agreement/
NOTE The gateway feature Level 3 Data must be enabled on the BNG Gateway to qualify for this pricing. See Legacy BNG Gateway Pricing for details.
FAQs
1. What is Data Guardian?
Data Guardian is a data security service included in your monthly fees.
2. What is the account on file fee?
The Account on File fee is a charge for monthly maintenance on your processing account. Essentially, it is the minimum that the processor is willing to make in order to keep an account active.
3. What is the annual regulatory reporting fee?
Also known as an “IRS regulatory fee” or an “IRS filing fee,” this is a fee imposed by merchant account providers to recover their administrative costs for reporting a merchant’s annual credit card processing volume to the IRS. Each year since 2011, payment processors have been required to supply a 1099-K form to both the IRS and to each of their merchants who process over $20,000 in a year. A 1099-K form reports the total amount paid to a merchant that year through credit card sales.
4. If ConnectBooster is PCI compliant, why do I need to fill out a PCI SAQ each year to avoid the PCI Non-Compliance Fee?
The Annual PCI SAQ is, as the name implies, a “Self-Assessment Questionnaire.” Its purpose is to ensure that business owners are evaluating their business at least once per year to ensure that they are continuing to follow PCI-related best practices.
NOTE Quarterly scans are now typically required as well as part of PCI 4.0 standards.
5. What is a chargeback/retrieval?
A chargeback is a reversal of funds following a debit or credit card purchase, prompted when the customer files a dispute over the charge with their bank or credit card provider. Retrieval requests are not chargebacks, but typically they are considered to be a warning that can precede a chargeback. By giving businesses the opportunity to either issue a refund without being forced or respond with sufficient information to resolve the issue without a reversal of funds, retrieval requests provide businesses with an opportunity to stop a chargeback before it occurs.
